RD
Refiloe D

1 reviews | Active since Apr 2013

10 Mar 2015, 17:30

PEOPLE MUST BE CAREFUL OF BEING REAPED OFF

a week ago I bought purities on special and the system couldn't pick them up that they were on special, now I had to walk around the floor to look for the price tag so that they can believe my story. okay yesterday I went AGAIN to buy fresh milk and AGAIN the system couldn't pick that up and I was told by this guy who was sitting with Cornelius that I was supposed to tell the cashier that the milk is on special ...like WOW how do you say that to the a customer?????people at that store are so pathetic ,they don't take customers serious ... and this can only mean one thing they are reaping people off because of their system that's not working properly. YOU GUYS ARE SO ***********

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Replies (1)
Game
Game's reply11 Mar 2015, 15:49
Official
Hello Mogapirefiloe,

We are in receipt of your complaint with reference ***.

Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.

We confirm that management contacted you and team will be addressed.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73