GB
Geoff B
1 reviews | Active since Mar 2009
22 Jan 2016, 12:50
Pensioners Card is useless & waste of time
I am a pensioner and waited till the Wednesday to buy some replacement items only to find after paying R6,700 there was no discount.<br> It now seems that discount for pensioners only applies to very few items.<br> This is how Game treats pensioners, then one needs to question what is the point of the pensioners card that can only be used on a Wednesday and the system does not take off the pensioners discount on all items.<br> WHAT A DISGRACE AND A CON
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Game's replyOfficial
23 Jan 2016, 17:05Hello gebral,
We acknowledge receipt of your complaint with reference ***1 and apologize for any inconvenience caused.
We confirm that management contacted you to explain the terms and conditions of the Pensioners Card.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for any inconvenience caused.
We confirm that management contacted you to explain the terms and conditions of the Pensioners Card.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply23 Jan 2016, 17:05
Official
Hello gebral,
We acknowledge receipt of your complaint with reference ***1 and apologize for any inconvenience caused.
We confirm that management contacted you to explain the terms and conditions of the Pensioners Card.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for any inconvenience caused.
We confirm that management contacted you to explain the terms and conditions of the Pensioners Card.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73