Payment Problems

Paying my Game account is such an inconvenience not because I do not want to pay, but because there is always a problem with your payment options.

I always used to pay my account via EFT until Game could not locate my payment, which means I do not trust that method. Therefore, I had to go into a Game store every month to pay my account at month end. Which is seriously an inconvenience especially at month end. So last month I download the Game app, paid my account via the app, was very impressed as it was easy to use and I do not have to go stand in a long queue at month end to pay my account. Just to be disappointed this morning when I tried to pay my account, as the app does not work because Game decided to change their registration process. Now I am getting an error.

I also tried last month getting your banking details, because on my internet banking app there is 4 different game accounts, and guess what no one can assist me.

This is frustrating if you want to pay your account, but the service is pathetic.

Now again this month I have to go into the store, waste petrol, waste my time to go stand in a queue just to pay my account.

If there is something, wrong with the app, than inform your clients and advise them what they can do.