SM
Sacha M

1 reviews | Active since Apr 2019

12 Apr 2019, 13:40

Pay or we don't Fix it Policy

I purchased a microwave from Game Southgate. When it stopped working in December, approximately 7 to 8 months after it was purchased I was advised to by the customer services lady in the Southgate branch that I had to pay for the repairs to my microwave. To date my microwave is still at the Southgate store and the constant harassing phone calls that I have to come pay for the microwave is really getting on my nerves. So my comment to the lady at Game Southgate was fix it or throw it away. DON'T EVER BUY MICROWAVES OR PHONES from Game Southgate !!!! They have a I don't care policy

0
Replies (1)
Game
Game's reply13 Apr 2019, 10:19
Official
Hello Sacha,

Thank you for taking my call.

As per our telephonic conversation.
I will escalate this matter immediately and will contact you regarding any feedback.

I do apologize for the trouble this has caused you.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za