MM
Maree M

1 reviews | Active since Aug 2015

20 Jul 2017, 17:58

Pay double the contract fee due to another nr linked to my contract

<p>I took out a vodacom cellphone contract at Game Paarl on the 11th April 2017 for R149pm for a Samsung J5-gold handset on a UCHOOSE FLEX 110 Plan. Since the very first month Vodacom deduct double the fees. First went to Game. They said I must phone Vodacom Customer Service which I did on 25 May 2017. There are 2 nrs linked to my contract. I send them all the docs, but still no feedback and still paying double the fee. Went to a Vodacom shop again on Tuesday 18 July 2017 and they said they cannot do anything for me, I must go to Game. I went to Game and they talked to Vodacom. They would hace come back to me. Still no feedback. I want this fixed as soon as possible otherwise I am going to stop payment at the Bank as I did not sign any contract for R298pm.</p>

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