FS
Fara S
1 reviews | Active since Apr 2022
18 Jul 2025, 08:05
Pathetic staff at game canal walk
This store does not even deserve 1 star! Pathetic service unprofessional staff , they do not honor store policy, mocks customers in store infront of other customers while the manager just stands by watches the show , not even dressed appropriately safe to say I will never ever be supporting this store again ,still waiting for feedback on the trojan treadmill ti begin with, another brand that I will never support again!
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Replies (2)
Game's replyOfficial
18 Jul 2025, 13:53Hi Fara, thanks for getting in touch. We sincerely apologize for the disappointing experience you had at Game Canal walk. This is certainly not the level of service we aim to provide. Rest assured, we are looking into your complaint about the refusal of service and we understand that waiting for a resolution can be frustrating. A member of our customer service team will be reaching out to you shortly to discuss the details of your experiences. Please accept our apologies once again, and thank you for your patience.
Game's reply18 Jul 2025, 13:53
Official
Hi Fara, thanks for getting in touch. We sincerely apologize for the disappointing experience you had at Game Canal walk. This is certainly not the level of service we aim to provide. Rest assured, we are looking into your complaint about the refusal of service and we understand that waiting for a resolution can be frustrating. A member of our customer service team will be reaching out to you shortly to discuss the details of your experiences. Please accept our apologies once again, and thank you for your patience.
FS
Fara S's updateReviewer Update
20 Jul 2025, 09:44Game has stated that i have been contacted which infact they have never called! I drive all the way to canal walknyester,stood in lime for 25 minutes just to ask how far my case was and still nothing! No response from teojan not a single call from stores ! This is what we have to go through to get back our money! That WE spend on your lack of service and ****py equipment!
FS
Fara S's update20 Jul 2025, 09:44
Reviewer Update
Game has stated that i have been contacted which infact they have never called! I drive all the way to canal walknyester,stood in lime for 25 minutes just to ask how far my case was and still nothing! No response from teojan not a single call from stores ! This is what we have to go through to get back our money! That WE spend on your lack of service and ****py equipment!