aL
arouska L

1 reviews | Active since Jun 2016

27 Jun 2016, 15:52

PATHETIC SERVIVE

<p>We ordered three custom made wooden blinds from Game Eastgate and upon installation one blind was made too short. In investigating we found that Game had put in the wrong digits on computer therefore they were to blame and we were told they will fix it, that was the 5 June 2016 and we still haven't received our blind back. After numerous calls to the store no one can help me and tell me how far our blind is and our waiting period of 14 days are over! Service is shocking and pathetic!!!</p>

0
Replies (2)
Game
Game's reply28 Jun 2016, 07:06
Official

We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.

Store Management will investigate this matter and will provide you with udpated feedback.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2283

Best regards,

Game
Game's reply28 Jun 2016, 13:00
Official

Further to the above matter we confirm that Decorland has delivered your blinds which you can collect at your convenience.

We apologise for the delay.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Best regards,