PATHETIC SERVICE, LYING and taking customers for granted.

GAME JABULANI MALL - PATHETIC SERVICE, LYING and taking customers for granted. Im having the worst experience just trying to purchase a TV. I've been very tolerant up to this point. In a nutshell... I first went to the store 19th August to purchase 70' Samsung TV as advertised on pamphlet was told stock hasn't arrived(advised to check at a later date). I've gone back 2 days since (21 August) got the same story again. I'd even been offered a substitute model as "GAME NO LONGER CARRIES THIS ADVERTISED MODEL" but when they checked again there were 150 units going to the warehouse. I agreed to wait as A CALLBACK voucher had been generated and was gonna be contacted when stock arrives. This past friday went in twice, first in the morning had to leave(late to pick up kid from school) because i'd spent over an hour arguing that the TV that was apparently in store was for me had my details on it (confirmed by Samsung rep who assisted helped create call back voucher) The other gentleman a Game employee was adamant it was for his customer) was and took down my details. Sun 10 Sept couldn't be helped as I was supposed to come back with CALLBACK voucher. My details no longer existed on the system. Apparently I was supposed to receive an sms notifying that the TV has arrived. Yesterday 11 Sep went back again with voucher and as a consequence picked up my daughter late from school. Had one incredible lady who tried to assist, went out of her way to speak to the manager who already knew about this as this was the about the 10th time I was visiting the store hoping to complete this transaction. I requested for the manager to have a chat and explanation and guess what....the manager had left and gone home leaving me hanging. Decided to leave all required documents again and asked that I be contacted once they done ....and they have not disappointed in DISAPPOINTING me again. COB hit yesterday no call no SMS. Today still no call no SMS as promised. There unfortunately isn't enough space to write out the whole story as experienced. People went AWOL, or on lunch and others simply disappeared leaving me looking stupid. Respect your customers GAME.