PATHETIC SERVICE FROM GAMES STORES

Games Stores service is pathetic. After all the problems with getting them to fetch the Samsung TV we were having a problem with, they now want to repair the faulty TV instead of replacing . How can we except a TV that was DOA to be just fixed and given back to us. Were as they can just replace it or refund us. It is unacceptable for Games Stores to do this to their loyal customers. We are very disappointed with them. I would not advise anyone to purchase a TV from Games Store.