PATHETIC SERVICE FROM GAME ONLINE

Good Day,

I would like to advise that I have logged a query on the 4th of January with your pathetic call centre who cannot do their jobs correctly, until I called to follow up on my query I did not receive any feedback from your pathetic service delivery team. I am frustrated at Game online for their pathetic service delivered!!! This email is to advise whomever concerned that I am sending this to the newspapers to label your company as *********** over failing to provide any sort of customer service.

I spoke to 4 Consultants who are lost so badly they would never be able to be found. Knowing nothing about their job or the way to conduct theirselves with a customer.

I spoke to Rudy who is absolutely *********** as a manager as he could not help me!!! I would honestly like to know how he achieved a manager’s position with the lack of assisting me with such a minor query.

I received an Email from Brad who surely does not have the ability to respond to an email. Not sure who he is in the company but he should take up some Courses on Microsoft Outlook so he can respond to emails.

I am not going to phone or email Game online. I have made my mind to post this on all sorts of media. I cannot believe that Game customer service is so pathetic. I will never purchase anything from Game ever again and I hope that posting to media gives Game a wakeup call to the future customers that I already feel sorry for!!!

Please note that if I do not receive my cash for the useless washing machine delivered to me I will definitely open a case against Game for their lack of customer service and their intention of *********** a customer for his money by selling faulty goods. I can vouch for a store like Makro that provides excellent customer service compared to the pathetic service provided by Game.

It is so sad to say that I never spoke to one competent staff of Game to actually say that Game is reputable. Please do respond once your article is in the newspaper.