Pathetic Service from Game Greenstone and customer services

<p><span style="color: #555555; background-color: #ffffff;">I purchased a brabantia juicer from game store Greenstone on the 21 March 2016. I used the machine for the first time on the 26 March 2016 (5 days later) and&nbsp;it was definitely not what I wanted. The input into the juicer is 1kg of fruit of which I only got 5 tables****s of juice? How ridiculous is that? So I took the machine back to game on the 26 March 2016 as the machine is totally useless to me. The manager at Game Greenstone refused to take the machine back, I was not asking for a refund, I wanted to take something else that I could use in return. The manager at Game Greenstone has poor managerial skills and does not put the customer first. He just brushed us off saying that we have used the machine and they cannot take it back without even giving us an opportunity to explain to him the reason for the return. I then proceeded to call the&nbsp;Game customer service on the same dday and spoke to a lady by the name of "Lorelle" (who&nbsp;advised that her name is the reference number????), she&nbsp;advised me that Game Greenstone should have taken the item back and&nbsp;that she would call me back and advise. That was the 26 March 2016 today, it is the 09 May2016 and I have not recevied ANY&nbsp;RESPONSE WHATSOEVER&nbsp;from Game since the 26 MARCH 2016. GAME- is this how your treat your customers? Should people actually support Game if this is the pathetic after sales support you receive? The staff at Greenstone customer services are not helpful at all. It seems to me that they just get irritated with consumers returning items and have such an attitude. This is a very poor reflection of Game stores and the after sales support offered on products sold by Game. If you are in the least bit interested in customer service- you should not be selling to the public??????. I regret purchasing &nbsp;from game and will not support them in the future.&nbsp;</span></p>