Pathetic Service
my bother bought two mi tv sticks from Game Somerset Mall yesterday and paid R450 each.Today i go to the N1 City branch only to be told its R1099.Why charging more at one branch compared to other branch.Utter nonsense and bad service.
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Replies (7)0
Replies (7)
Game's replyOfficial
05 Oct 2023, 10:21Hi Riccardo,
Thank you for getting in touch.
I'm sorry for the confusion regarding the pricing of the items. I've checked the website and the Xiaomi 4K TV Stick Media Player MDZ-27-AA is valued at R1099.
I will get in touch with the Somerset Mall store and make them aware of the pricing issue. Thank you for bringing this to our attention.
Kind regards
SG
Thank you for getting in touch.
I'm sorry for the confusion regarding the pricing of the items. I've checked the website and the Xiaomi 4K TV Stick Media Player MDZ-27-AA is valued at R1099.
I will get in touch with the Somerset Mall store and make them aware of the pricing issue. Thank you for bringing this to our attention.
Kind regards
SG
Game's reply05 Oct 2023, 10:21
Official
Hi Riccardo,
Thank you for getting in touch.
I'm sorry for the confusion regarding the pricing of the items. I've checked the website and the Xiaomi 4K TV Stick Media Player MDZ-27-AA is valued at R1099.
I will get in touch with the Somerset Mall store and make them aware of the pricing issue. Thank you for bringing this to our attention.
Kind regards
SG
Thank you for getting in touch.
I'm sorry for the confusion regarding the pricing of the items. I've checked the website and the Xiaomi 4K TV Stick Media Player MDZ-27-AA is valued at R1099.
I will get in touch with the Somerset Mall store and make them aware of the pricing issue. Thank you for bringing this to our attention.
Kind regards
SG
's updateReviewer Update
05 Oct 2023, 10:23The question i have that a customer goes in and wants to buy something and pricing changes....Surely this is utter nonsense and this pricing wont be given to me. I am escalating this to Ombudsman now.
's update05 Oct 2023, 10:23
Reviewer Update
The question i have that a customer goes in and wants to buy something and pricing changes....Surely this is utter nonsense and this pricing wont be given to me. I am escalating this to Ombudsman now.
Game's replyOfficial
05 Oct 2023, 10:27Thank you for coming back to me. I will be in touch with Somerset Mall store to enquire about the price and you will be reverted to.
Game's reply05 Oct 2023, 10:27
Official
Thank you for coming back to me. I will be in touch with Somerset Mall store to enquire about the price and you will be reverted to.
's updateReviewer Update
05 Oct 2023, 12:41Thank you I await your response
's update05 Oct 2023, 12:41
Reviewer Update
Thank you I await your response
Game's replyOfficial
05 Oct 2023, 15:22Thank you for coming back to me. I've escalated your query and you will be contacted.
Game's reply05 Oct 2023, 15:22
Official
Thank you for coming back to me. I've escalated your query and you will be contacted.
's updateReviewer Update
05 Oct 2023, 15:23Thank you i await your response
's update05 Oct 2023, 15:23
Reviewer Update
Thank you i await your response
Game's replyOfficial
05 Oct 2023, 16:34Hi Riccardo,
Your query has been sent to the complaints department and you'll be contacted as soon as there's feedback.
Kind regards
SG
Your query has been sent to the complaints department and you'll be contacted as soon as there's feedback.
Kind regards
SG
Game's reply05 Oct 2023, 16:34
Official
Hi Riccardo,
Your query has been sent to the complaints department and you'll be contacted as soon as there's feedback.
Kind regards
SG
Your query has been sent to the complaints department and you'll be contacted as soon as there's feedback.
Kind regards
SG