Pathetic service - cannot solve a Vodacom problem

<p>You need to be informed about the pathetic service levels at the Cresta Game Store.</p> <p> </p> <p>I took out a new Vodacom contract at Game Cresta in September 2016 – 4 months ago. With this new contract I received a Huawei P8 Lite handset and a mobile Wi-Fi modem. The cell phone and sim card is working fine – thank God, but the data sim card for the wi-fi modem is still not actived! I have been at the store several times, but the issue has not been resolved. The sales lady involved is Mbali, but I find it pathetic that none of the other staff, including the manager of that department, can assist with solving the problem.</p> <p> </p> <p>I have emailed the store Manager, Katy Valjee, but she has not acknowledged or responded to my emails yet.</p> <p> </p> <p>I will now try to complain to Massmart because nobody seems to care or respond.</p> <p> </p>