KM
Karabo M

1 reviews | Active since Feb 2019

04 Nov 2023, 12:32

Pathetic service

Game Mall of Africa customer service is the most pathetic and ****ty experience that I've ever came across.The admin manager i believe her name is Kholiswa has a very stinking attitude. She took forever to authorise the simplest whilst telling me that i can either wait or leave when i told her that ive been waiting for too long

Mind you, i was with my 4 year old and 2 year old kids whom ended up sleeping in the store because we were there for more 4 hours

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Replies (1)
Game
Game's reply04 Nov 2023, 13:40
Official
Hi Karabo, Thank you for reaching out. I'm sorry, for the experience you had. This is certainly not the service we strive to provide. Rest assured, your query will be escalated, and you will be contacted. 🙏