MJ
Majeedah J
1 reviews | Active since Jun 2022
23 Feb 2026, 09:57
Pathetic service
The online service is pathetic. I’ve been struggling to get my refund after money was deducted but the product was out of stock. There’s never a manager available to take an escalation.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
23 Feb 2026, 12:29Hi Majeedah , I'm sorry your refund hasn't been processed as expected. Your query is with our finance team and you will be notified once it's been actioned.
Game's reply23 Feb 2026, 12:29
Official
Hi Majeedah , I'm sorry your refund hasn't been processed as expected. Your query is with our finance team and you will be notified once it's been actioned.
MJ
Majeedah J's updateReviewer Update
23 Feb 2026, 12:30It’s been 7days already you have been telling me when your system stats it takes 2 days to return the funds
MJ
Majeedah J's update23 Feb 2026, 12:30
Reviewer Update
It’s been 7days already you have been telling me when your system stats it takes 2 days to return the funds
Game's replyOfficial
23 Feb 2026, 12:52Thank you for getting back to us. We have made a follow up and will revert back to you once feedback is received.
Game's reply23 Feb 2026, 12:52
Official
Thank you for getting back to us. We have made a follow up and will revert back to you once feedback is received.