SH
Saajana H

1 reviews | Active since Jul 2011

06 Jan 2020, 12:03

Pathetic service at Game (yet again)

I have, yet again, experienced terrible service at Game. I went in to Game at Canal Walk yesterday, and wanted to purchase a new smart TV. No one came up to me to assist and I approached the guy on the floor who seemed very unwilling to assist me. He **** to me that there was no stock of one of the TV's and I then happened to see that there was stock there. I then asked him some questions about the tv and he did not want to answer them. He went on to ask me to try Dion Wired instead because apparently Game does not have what I am looking for. I am appalled and cannot believe that people are so unwilling to assist their customers. I will not be shopping here again.

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Replies (1)
Game
Game's reply06 Jan 2020, 12:25
Official
Good Day Saajana,

Thank you for bringing this to our attention. 

We apologize for the overall service and the inconvenience this has caused you. 

Kindly email us your contact details with "Att Abdul 350126" as the subject line to *** so we may address this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za