GG
Geoffrey G

1 reviews | Active since Jun 2010

11 Nov 2020, 14:07

Pathetic service at every level from Game.

Game Stores at the Garden Route Mall should be shut down. I have shopped there on three occasions and every one was a nightmare. A recently bought a fridge on-line, drove 200km to George to collect it but it had been sold and they had no stock. Doris Van Der Westhuizen was my contact sales person who sold my order to someone else. She refused to come to the appliance department to explain herself. I settled for a similarly priced product. Yesterday I went to buy a sowing machine. Game is the only place I know of in George who sell sowing machines. They carry two models. One was out of stock. There was no salesperson in "small appliances" for over half an hour. As I travelled 200km to get there I bought the model they had in stock. I got home with the Empisal sowing machine, but the Chinese-English instruction manual was useless. The illustrations were unintelligible. It took the best part of the morning to thread the thing. Then I tried to change the needle but things just fell off the machine. Poorly manufactured, built to break *******. I will be taking it back for a full refund. There were hardly any shoppers in Game yesterday so hopefully that store will shut down for good soon. It is an insult to shopping.

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