PATHETIC SERVICE AND NO DELIVERY!!

Game Pavillion gives the worst after sales service ... the manager of the store Marlin Govender is not fit to be a manager. I had a problem with my TV which I contacted him couple weeks ago.. all they do is say send an email, long story short I then received a credit for my TV not from game but from Hisense. Now this useless manager want me to bring the TV to them, bare in mind it is a 70 inch TV and then they say they will collect it next week... It is a nightmare getting through to them at store level. Then the manager tells me a guy will call me today and not telling me that his not going to be on duty. I then call in several times until I get through to Blessing, he does not even know what his doing in this department and says he will call me back, he does not even get back to me and I must call in and speak to an Assistant Manager by the name of Shane, now this guy starts shouting at me and I asked him why is he raising his voice and he tells me that he speaks like that but that is not the tone of voice he had when he spoke to me shortly before. THE ABSOLUTE WORST SERVICE I WANT A CALL FROM THE HEAD OF GAME TOMORROW .. PEOPLE STAY AWAY FROM THIS STORE . I WAS SUPPOSE TO BUY ANOTHER TV FROM THEM BUT DUE TO THEIR PATHETIC SERVICE I WILL NOT SUPPORT THIS BUSINESS ... I CANT UNDERSTAND HOW THEY ARE FAILING THIS BRAND AND WONDER WHY THEY GET RETRECHED BECAUSE OF THEIR POOR SERVICE AND DELIVERY TO CONSUMERS!!