jJ
jakesfun J
1 reviews | Active since Jun 2017
02 Sept 2019, 18:21
Pathetic service and incorrect billing
Pathetic and rude service. We took the kids to go buy them toys which was supposed to be a fun shopping session that turned into the worst shopping experience with attitude and extremely poor service we got from the 2 ladies servicing the tills. Jeanette telling the lady at the till never I'm lying. When I showed her the info that was given she doesn't apologize just say to me the racks is outdated and walk away refusing to give me her name at first. As a customer I will never recommend game Key West to anyone just based on pathetic service and I had to pay way more than prices that's on racks. Will definitely escalate this and someone like Jeanette never needs to work with customers.
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Replies (1)Game's replyOfficial
02 Sept 2019, 18:54Hi Jaco,
Thank you for the feedback.
Apologies for the service you have received, we would love to have the matter resolved.
Please email us at *** and cc ***.
I look forward to your response.
Kind Regards
Tamlyn Lockman
Thank you for the feedback.
Apologies for the service you have received, we would love to have the matter resolved.
Please email us at *** and cc ***.
I look forward to your response.
Kind Regards
Tamlyn Lockman
Game's reply02 Sept 2019, 18:54
Official
Hi Jaco,
Thank you for the feedback.
Apologies for the service you have received, we would love to have the matter resolved.
Please email us at *** and cc ***.
I look forward to your response.
Kind Regards
Tamlyn Lockman
Thank you for the feedback.
Apologies for the service you have received, we would love to have the matter resolved.
Please email us at *** and cc ***.
I look forward to your response.
Kind Regards
Tamlyn Lockman
