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sameera D

1 reviews | Active since Jul 2016

30 Jul 2016, 08:35

Pathetic Service

<p>I purchased a Salton 20L Mini Kitchen from Game Westwood on the 15/05/2016 on the 29/07/2016 the stove is no longer working. I go into the Game store only for them to tell me that this stove has to go to the supplier for an assesment which may take 21 working days. How ridiculous what do i use to cook for the next 21days. I spoke to the manager who also gave me the same **** that it has to go for assessment, I was then left with no choice but but another stove. The stove was less than 3 months old surely they should have taken it back and replaced it. But this is the pathetic service Game Westwood Offers.</p>

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Replies (1)
Game
Game's reply30 Jul 2016, 20:48
Official

Good day,

We acknowledge receipt of your complaint with reference ********** 6 and would like to apologise for any inconvenience caused.

This matter was referred to senior management for further investigation and resolution.

Regards

Herman van der Berg

Customer Service

********** 32273

**********