PATHETIC SERVICE

It's been 20 days since my initial complaint on Hellopeter regarding a TV that requires repairs. The procedure is a 3-5 day waiting period for the tv to be fetched. I'm still waiting. I was given a contact number from Extended Warranties from a specific support person. He promised me I would be contacted TODAY since today is the 5th day since HE raised logged the request. I've been trying to call him today but I am now going to voicemail.

The response from Game with the apologies on this site also seems to me like some sort of automated response. There are constant apologies, but NOTHING solid is done to rectify this issue.

At 1 point during the course of last week, I also received an SMS saying my TV has been fixed and is ready to be fetched.....In the interim I have purchased a new TV from ANOTHER supplier, even though Game has the same item at a lower price. Price doesn't really matter if the service is this low.

Game needs new management.