1 reviews | Active since Oct 2018
Pathetic Service
My #BlackFriday experience with Game in Centurion mall. On the 29th it was 06:30 I went to the store to purchase a few things with the Hisense fridge that was on special. Before I paid for the items I asked the guys working in the fridge department if I can fetch the fridge after work that was 16:30 and I was advised no problem they will keep it for me. Went to work and straight after work I hire van to help me with the fridge. I went to the back I believe the area is called Receiving the gentleman takes my receipt and comes back and say my fridge is sold out there’s no stock of it. I went back inside to find out how can they sell my fridge as I paid for it I’m the morning no one had an explanation. Long story short if I did throw my toys I wasn’t going to get my fridge. Game doesn’t care about it Customers
Thanks for getting in touch with us.
I am terribly sorry to hear about your experience regarding this purchase, please note that this feedback has been escalated to the relevant store so that we can avoid future experiences like this one.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thanks for getting in touch with us.
I am terribly sorry to hear about your experience regarding this purchase, please note that this feedback has been escalated to the relevant store so that we can avoid future experiences like this one.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
