GK
Gustav K

1 reviews | Active since Aug 2012

20 Jan 2016, 18:26

Pathetic service

At first when I walk in,I have to be greeted by everybody leaning on counters talking to each other, while I have to wait untill they are done chatting, when I eventually got to the sport section, two workers was catching up on their exercise routines,in their Game uniform...pathetic. I will NEVER support such a pathetic shop

0
Replies (1)
Game
Game's reply22 Jan 2016, 10:41
Official
Hello Gustav25,

We acknowledge receipt of your complaint with reference ***2 .

Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.

Store management will contact you to discuss this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73