VP
Vilanthran P
1 reviews | Active since Feb 2011
09 May 2019, 22:21
PATHETIC SERVICE
I called the customer care line today and request the operator to call me but I did not receive call. For aperson to work at customer and provide such service that they will call back and don't, should not be working with customers as they do not have customer ethics. Is Game serious about customer service. I was given a call back and it is a mission when to purchase the item that was requested. Firstly inconvenience for nos stocks that is advertised secondly when one goes to store the mangers do not know what is happening and is a delay. I left and went another day simi**** story. Game is pathetic with service.
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Replies (1)Game's replyOfficial
10 May 2019, 11:29Hi Vilanthran,
Thank you for taking my call.
It's sad that the line kept cutting out and I lost most of the conversation. I realise this can be frustrating as you have concerns which you wanted addressed.
We will be in touch with you as per your request.
Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Thank you for taking my call.
It's sad that the line kept cutting out and I lost most of the conversation. I realise this can be frustrating as you have concerns which you wanted addressed.
We will be in touch with you as per your request.
Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Game's reply10 May 2019, 11:29
Official
Hi Vilanthran,
Thank you for taking my call.
It's sad that the line kept cutting out and I lost most of the conversation. I realise this can be frustrating as you have concerns which you wanted addressed.
We will be in touch with you as per your request.
Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Thank you for taking my call.
It's sad that the line kept cutting out and I lost most of the conversation. I realise this can be frustrating as you have concerns which you wanted addressed.
We will be in touch with you as per your request.
Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
