HN
HN N
1 reviews | Active since Oct 2009
17 Dec 2020, 14:02
Pathetic service
Worst online store in the world!!! Unprofessional staff who are clueless and asleep!! Do not order anything from Game online. I would definitely not recommend them. To get a refund is the hardest thing in the world. It is easier to set up an appointment with the President than to obtain a refund from Game. I have 2 references and I am struggling to get any positive feedback regarding my refund - 711091 & 742822. Even Dane who responds on HelloPeter is useless and does not assist. he just types a response and that is it.
Helpful (0)
Replies (1)0
Replies (1)HN
HN N's updateReviewer Update
18 Dec 2020, 11:47Dear Abdul,
The response you have provided is the exact same response the customer service team have been providing me with, on a daily basis, for more than 19 days. Is there no way this can be expedited or taken up with someone at a senior level? We cannot rely solely on email like the customer service team have been doing. There must be a way to resolve this sooner. If this is not resolved and I do not have feedback by close of business today, 18-12-2020, I will be reporting Game and making this public on a larger scale via newspaper, social media and radio!
The response you have provided is the exact same response the customer service team have been providing me with, on a daily basis, for more than 19 days. Is there no way this can be expedited or taken up with someone at a senior level? We cannot rely solely on email like the customer service team have been doing. There must be a way to resolve this sooner. If this is not resolved and I do not have feedback by close of business today, 18-12-2020, I will be reporting Game and making this public on a larger scale via newspaper, social media and radio!
HN
HN N's update18 Dec 2020, 11:47
Reviewer Update
Dear Abdul,
The response you have provided is the exact same response the customer service team have been providing me with, on a daily basis, for more than 19 days. Is there no way this can be expedited or taken up with someone at a senior level? We cannot rely solely on email like the customer service team have been doing. There must be a way to resolve this sooner. If this is not resolved and I do not have feedback by close of business today, 18-12-2020, I will be reporting Game and making this public on a larger scale via newspaper, social media and radio!
The response you have provided is the exact same response the customer service team have been providing me with, on a daily basis, for more than 19 days. Is there no way this can be expedited or taken up with someone at a senior level? We cannot rely solely on email like the customer service team have been doing. There must be a way to resolve this sooner. If this is not resolved and I do not have feedback by close of business today, 18-12-2020, I will be reporting Game and making this public on a larger scale via newspaper, social media and radio!