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DA
Dewann A

1 reviews | Active since Apr 2018

04 Mar 2019, 14:52

Pathetic Service

WORST SERVICE EVER!!!! WILL NEVER BUY FROM ANY GAME STORE AGAIN!!!! NEVER WENT THROUGH SO MUCH EFFORT JUST TO BUY A WASHING MACHINE. PS. LEARN YOUR STAFF HOW TO ANSWER A PHONE.

0
Replies (3)
Game
Game's reply04 Mar 2019, 16:24
Official
Hi Dewann,

I'm sorry for the service you received on the call you made to the store.

We are committed to you having an excellent experience be it in store or telephonically.

I've contacted our management team at the store and they'll be in touch with you.

Kind Regards  Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za


Best regards,

DA
Dewann A's update04 Mar 2019, 16:25
Reviewer Update
I spoke to Mohammed from your customer care line BEFORE I posted this post and he promised he will phone me back but still no response
Game
Game's reply05 Mar 2019, 11:53
Official
Hi Dewann,

Thank you for your response.

I'm sorry your call back wasn't honored and will be addressed. 

My colleagues in store has advised they've been in touch with you and your delivery will take place in the course of today.

I can only apologize for inconvenience caused.

Kind Regards  Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za

Best regards,