LN
Llewellyn N
1 reviews | Active since Dec 2018
27 Dec 2018, 15:34
Pathetic service
I have place an online order on 16 December 2018, it says to be delivered 3-5 working days but still have not recieved my order, i have emailed on 19 December 2018 and got a response on 20 December 2018 the response was most orders take 3-5 working days and outlying area take 3-7 working days but i am not in outlying area there is at least 3 game stores with in a 10km radius from me and phoned but nobody seems to know what is going on, the women i spoke to was faith and she says maybe it is out of stock but when i placed the order it did not say the item is out of stock.It has been 7 working days now and i got no notifications until i contact them.
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Replies (3)0
Replies (3)
Game's replyOfficial
27 Dec 2018, 15:54 Good Day We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number # 29562. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 E-mail: ***
Regards
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 E-mail: ***
Best regards,
Game's reply27 Dec 2018, 15:54
Official
Good Day We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number # 29562. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 E-mail: ***
Regards
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 E-mail: ***
Best regards,
LN
Llewellyn N's updateReviewer Update
30 Dec 2018, 07:15Still waiting to be contacted by management. Srvice just gets worse
LN
Llewellyn N's update30 Dec 2018, 07:15
Reviewer Update
Still waiting to be contacted by management. Srvice just gets worse
LN
Llewellyn N's updateReviewer Update
31 Dec 2018, 22:31When will you guys respond
LN
Llewellyn N's update31 Dec 2018, 22:31
Reviewer Update
When will you guys respond