AW
Anet Weber-middel
1 reviews | Active since May 2018
01 Nov 2018, 11:44
Pathetic Service
I am trying to get a settlement on my RCS Game card. I phoned 4 times already every time I'm holding for more than 15 minutes just for the line to cut. I send an email to ********** to request for a settlement but no luck. This is really ridiculous, do they do this on purpose so that you are not able to settle the account?
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Replies (2)
Game's replyOfficial
01 Nov 2018, 11:59We are in receipt of your complaint with reference ***5 and apologise for your inconvenience in this matter.
We referred the matter to management at RCS, the Credit Provider, who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We referred the matter to management at RCS, the Credit Provider, who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Game's reply01 Nov 2018, 11:59
Official
We are in receipt of your complaint with reference ***5 and apologise for your inconvenience in this matter.
We referred the matter to management at RCS, the Credit Provider, who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We referred the matter to management at RCS, the Credit Provider, who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
AW
Anet Weber-middel's updateReviewer Update
05 Nov 2018, 07:20So how long does it take for your management to respond. I still did not get any feedback??
AW
Anet Weber-middel's update05 Nov 2018, 07:20
Reviewer Update
So how long does it take for your management to respond. I still did not get any feedback??