SM
Samantha M

1 reviews | Active since Oct 2018

23 Oct 2018, 15:22

PATHETIC SERVICE

I bought a TV online on 2018/10/16 and I received an email that it will be delivered with 3-5 days. On the 18th I checked the progress and it was still "On Hold",I called & May told me that I need to pay 265 to SABC & when I askd her why I need to pay she said she didn't know. I called SABC, they told me that I don't owe the TV licence. I called Game again & was told that she was wrong . My TV is still not delivered after 7 days.

0
Replies (1)
Game
Game's reply23 Oct 2018, 15:41
Official
We acknowledge receipt of your complaint with reference ***3 and apologise for your inconvenience in this matter.

We referred the matter to Management @ONLINE who will contact you out of this forum to discuss this matter.  

Regards.

Group Customer Service Advisor
***
Tel:  ***
/rt

Best regards,