Pathetic Service

<p>I bought a 51 inch Hisense tv from Game Gateway in June 2014, two weeks back the picture just disappeared while watching. We contacted the game store immediately and was advised by one of the Managers to come in with the tv nd a copy of my bank statement confirming purchase due to the fact that we don't have the till slip(had we known that the tv will pack up within 3 years then we would have kept the slip very safe). We did exactly as the manager said, when we get to the Game store in Gateway we were assisted by a lady Vijaylutchmee who advised us that they can not send the tv in for repairs even though we have a 5 year warranty because we did not have a till slip. She advised that they need to locate the till slip nd will contact us within 3 days. We had to go back home with the tv, it's been 2 weeks now nd we have gotten no feedback. I called today and spoke to Vijaylutchmee again and she advised me that I need to call back in the next two days. It's the most pathetic service I ever received. I have paid r7200 for the tv which was a waste of money. Never again will I buy anything from Game. </p>