Pathetic Service

<p>I bought a Defy automatic washing machine at Game Vredenburg in July 2016.I experienced problems with the machine within the first week.I reported it to game and they promised to investigate.After sending my proof of purchase 3 times via fax to them(apparently it got lost the first 2 times) I was promised that a call is logged and that a technician will come to my house to check out tha appliance.After a month ,still no sign of a technician.I went back to the store to demand an explanation.According to their paperwork a technician already went to check out the machine(i dont know how he got access to my home because there is no one home during the week) The whole process started from scratch, logging a call warawara ...Eventually after 2 more visits to the store and a bunch of phone calls , a technician arrived at my home.Did an observation and within 5 minutes was out of the door.He told me something is not Lekka ,but in his report stated that there is nothing wrong with the appliance ,without even testing it properly.I have been to game vredenburg quite a few times to follow up,but everytime they promise to sort out the problem ,but its just empty promises.Meanwhile I am sitting with a piece of an appliance that I paid alot of money for that is worthless to me.</p>