rK
rushda K

1 reviews | Active since Jun 2011

22 Feb 2017, 14:20

PATHETIC SERVICE

<p>Purchased a KIC 336L from Game Eastgate on the 12th of January 2017 had several issues with the unit till the 17th of February 2017 where Game and I came to a mutual agreement of exchanging the unit which was to be delivered on the 25th of February 2017. I then called Game Eastgate on Monday the 20th of February 2017 to arrange for the fridge to be delivered on Wednesday 22nd February 2017 I had asked to speak to Baldwin but was advised that he is not available so I spoke to Ken who advised that he will arrange everything. I then called again on Tuesday 21st February 2017 to confirm if all was in order for delivery 22nd February 2017 spoke to Baldwin and he confirmed delivery for Wednesday 22nd February 2017 by 3pm. Called again 22nd February 2017 to find out what time the driver will be delivering my fridge only to be advised by Edwin that there is no delivery for me and I must expect it on Thursday 23rd February 2017, no correspondence from Game Eastgate regarding this, From mid January to date I have been terribly inconvenienced by this pruchase my perishable products to the value of R3000 has been soiled + my daily perishable items, Non of the mentioned staff has any customer relationship they seem to take it for granted that a customer will not complain , I AM JUST GATVOL WITH THIS SERVICE - VERY UNPROFESSIONAL AND THE ATTITUDE STINKS !!!!!</p>

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