1 reviews | Active since Jul 2016

23 Jul 2016, 14:13

Pathetic poor and utterly disgusted service

<p>Had the most pathetic service in Game Pinetown. We waited almost 15 minutes to be served and still wasn't helped (bought a desk) and when my husband went to call the store manager he was too busy talking on the phone. I would NEVER go to Game in Pinetown again as their staff just walks around and customers being ignored. I had a person touching my children and no staff came to our aid (no staff member) and we were just stared at when I told the person to stop touching my children. How a store can be so ******** about the safety of their customers is beyond me. I wouldn't even give the store any stars. </p>

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Replies (1)
Game
Game's reply24 Jul 2016, 16:58
Official

We acknowledge receipt of your complaint with reference ********** 4 .

Please accept our apologies for your inconvenience and poor service. This is unacceptable and will not be tolerated. Senior Management will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273