1 reviews | Active since Apr 2018
Pathetic Game Stores
I bought a laptop online on the 1st of May with a 5 - 7 days delivery period. Up to now I haven't received my order (order number ***). I have tried to speak to agents on their website chat who are clueless about what is going on at times. I have sent emails with no response.
A call centre agent with no shame is claiming that the order is not essential and will be delivered in 10 to 14 days. I did not go to buy instore in recognition of the 'stay at home' drive. However this has backfired as Game is pathetic.
Online purchases must allocate stock on payment. This point to Game taking advantage of customers and using our money as capital in their business. Why should a refund take 7 to 14 days when you are the one at fault. I believe there is shaddy deals taking place in the allocation of stock.
I will never buy anything on line from Game as its the worst I have experienced and they have an ancient online system.
Game is pathetic to say the least.
We sincerely apologize for the Inconvenience caused this is not the type of service we wish to render to our customers and not the experience we want you to have.
Kindly note that your complaint has been sent to the relevant department and we currently working on your order and feedback will be provided as soon as possible.
Kind Regards,
Adi
Best regards,
We sincerely apologize for the Inconvenience caused this is not the type of service we wish to render to our customers and not the experience we want you to have.
Kindly note that your complaint has been sent to the relevant department and we currently working on your order and feedback will be provided as soon as possible.
Kind Regards,
Adi
Best regards,
Thanks for assisting me. Greatly appreciated.
Regards,
Simba
Thanks for assisting me. Greatly appreciated.
Regards,
Simba