1 reviews | Active since Aug 2018
Pathetic Game sales and service
On 12 May I ordered a Samsung top loader washing machine and a Samsung A2 Core cellphone (one order/one invoice). The phone was delivered on 22 May. On 24 May I received an e-mail that my item was dispatched from the warehouse and on its way to me. On 27 May I received an e-mail that I am being refunded. I paid R200 for delivery for a phone which I would not have ordered if that was to be the only product. After holding on for about 25 minutes on the phone, we were informed that there is no stock. Yolanda later on confirmed that there are stock at the warehouse and will informed her headoffice via e-mail to assist. Up to yet, no response from them. Three more e-mails forwarded to *** and *** and *** and no response received.
This is absolutely pathetic. I hope I will receive my refund by 3 June when the 7 days have passed. I really do hope something is done about their service because no-one deserves to be treated like this.
Game stores will never see me again - either online or in-store, even if I have to pay more somewhere else.
I also now have to start searching for the washing machine at other stores, which are more expensive than Game, but unfortunately that is reality.
Thanks for nothing Game, you are a 0/10.
I also now have to start searching for the washing machine at other stores, which are more expensive than Game, but unfortunately that is reality.
Thanks for nothing Game, you are a 0/10.