Pathetic Game online purchase experience

Purchased a TV via Game online store and it has been the worst online experience ever. TV Purchased on 24 June 2024. We have been following up on a regular basis only for them to tell us 9 days later that there is no stock and they will have to refund us. Not once did anyone from game call us to provide an update. We had to phone them. Also there systems don't seem to be efficient. It's just been problem after problem... it started with them not being able to find our payment (we paid via there online portal), then they couldn't find our order, then they couldn't find stock of the TV. During all these issues not once did they contact us to give us a status update. It's no wonder game stores are going downhill. There systems are not efficient. If there wasn't stock then why advertise the TV. Also if you see after 3 days there's no progress then contact your customer and provide them with an update and alternative solutions. Absolutely shocking online experience. They can be lucky I have to Give 1 star.