Pathetic

I placed an order on the 14th December online order no. #***. Order was paid for and went through no hassles . They say 7 to 10 working days for the order then on the 25th December I get an email to say my order was canceled. No communication prior to this no reason for cancellation either . I had to call the call centre only for the agent Mpho at 14.30pm 28 December to say order is cancelled due to stock. There wasnt any issues when the order was placed does it take 8 working days to see there is no stock and they couldn't have called to advise . I was told the manager went outside and will call me back by Mpho but till now no call. This is pathetic service . I want what I paid for. If you cannot hold stock for online orders do not have a damn online services.