Pathetic Customer Service and after sales from Game

1. Horrible customer service and after sales service from Game. Bought a JVC TV from Game a few years ago, I have an account with them, no warranty on the TV now but the TV was faulty and was advised by Samsung to check which agents in Durban I could use as they could not repair as parts are different for JVC. They advised me to check with Game as the purchase was from them. 2. I called Game customer care and the service agent was rude and arrogant - SHEILA ANNE - talking over me and telling me Game doesn't sell JVC TV's anymore yet they are still advertised online and ads. Pathetic service, kept asking her to put me through some who has the knowledge or direct me someone else, she was not helpful or did not want to help. Telling me I should google on my phone. How disrespectful - how are these staff employeed to work in Customer Care? 3. If you didn't want to help me transfer me to someone who has the knowledge and is willing to work and not be disrespectful.