PATHETIC CUSTOMER SERVICE

Good day.

About a week ago I returned the Game Upington - Kalahari Mall with an Xbox remote that was faulty.

To my surprize, the lady called me back to tell me that the remote only had a 6 month warranty.

When I bought the remote along with my Xbox....NO ONE...I repeat....NO ONE told me about the 6 month warranty of the extra remote I bought.

Now, I am left without a new remote and with my money and an Xbox remote that costed me R1500 !!!!

This is totally unacceptable !! How must I know about the 6 month warranty if NOW ONE ever told me about it??

I expect some action about this....either a new remote or my money back. I am NOT going to leave this here until either I have a new remote or my money back.

Kind regards Elriek Swanepoel