Pathetic customer service

<p>Monday I bought weights at Games stores in Cape Town (grand central) paid cash for the product including delivery fee. I was promised they will deliver on wensday of which I made all necessary arrangements so that when they deliver someone will be there to receive the goods, but they failed to inform me that they not coming and when I called I was transferred from different departments worse they lady on the phone I spoke too was rude even swearing in the background I could hear it she was talking to her colleagues swearing even the sales guy Anele I think was his name was rude and clueless about my order. For a big company like Game to have such pathetic customer service is not acceptable. When I said I wanted my refund they drop the call twice on me</p>