Pathetic Customer Service

<p>On the 31 October I had purchased a trampoline on sale for R1290. Upon paying I realized on my till slip that I had been charged R10 extra. After enquiring, it was revealed that the price on display and price at the till were different. The manager on duty advised that we cancel the first purchase and charged me again( as I had paid via debit card). Assuring me that the money would reflect back into my account within 48 hours. I happily left the store thinking that I would be refunded for the error and went on my way. After a week had passed and I had spent over R100 on phone calls, being put on hold and talking to many different people and fuel to drive to the store. I then sat in store and in bank queues for 3 hours on a friday afternoon to fix a problem that was the result of the store not being able to price items correctly and using the wrong protocol when errors are made in store. It has now been a week and a half and I have still not been refunded my money as yet and am being inconvenienced for an error that was not my fault. I have not been compensated for this horrible experienced. </p>