Pathetic Customer Service

<p>Getting assistance from a floor sales assistant at Game in Mossel Bay is as difficult as passing a kidney stone and almost as painful. They hang around in groups chatting away their time and, when asked to assist, the one who works in the specific department your query pertains to is NEVER around. None of the other chatters offers to assist you instead and you are left wondering and wandering.</p> <p>Management are friendly and "helpful", but obviously they are not MANAGING as they should not be running around the store to assist customers with basic queries.</p> <p>Phoning in and requesting assistance is even worse. You're lucky if the phone in the specific department is answered and when it is, start praying the assistant works in that department or then at least know what products they stock. </p> <p>Overall, floor assistants don't walk one extra inch for a customer as they make it clear that it is interfering with their social life! </p> <p>Absolutely pathetic is the only way to describe customer service at Game in Langeberg Mall, Mossel Bay!</p>