Pathetic customer service

Item: Game
Rating: 1
Author: Nombulelo D

Bought a phone returned it the next day as it doesn't support Uber .We were advised that it is going to take 3 days and they will call me .My husband is out of business waiting for my money so we can get him a new mobile.Can you please give my refund .Game Stellenboch.

Helpful (0)

Replies (2)

Nombulelo D's updateReviewer Update

01 Jun 2024, 10:27

We returned the phone I paid for the phone and I was advised to get my money within 3 days .I want my money today.this s the 3rd week today I will share this on all social media platforms

Nombulelo D's update01 Jun 2024, 10:27

Reviewer Update

We returned the phone I paid for the phone and I was advised to get my money within 3 days .I want my money today.this s the 3rd week today I will share this on all social media platforms

Game's replyOfficial

01 Jun 2024, 13:52

I'm sorry your refund hasn't been processed as expected. Your query has been escalated to our complaints team.

Game's reply01 Jun 2024, 13:52

Official

I'm sorry your refund hasn't been processed as expected. Your query has been escalated to our complaints team.