pathetic customer service
<p>I bought a stove at game centurion on the 13th of July. I was promised by Edwin the sales person that it would be in the store from the warehouse on Thursday and latest Friday. I did not get any call from them on Thursday and Friday I called them to follow up. The manager morris promised me that the stove would be in the store Saturday morning, this is after I was told that the stove was still not in the store. Saturday morning I had to call them again to find out what's happening, I was told stories again and when I asked to speak to a manager I was put through to a Molefe who was refusing to give me his surname, I don't know how he became manager when he us so not client centric. He told me I can come to the store to get my regund , this is 3 days later, his can I be told to come for a refund 3 days later. The service I got from game is pathetic to say the least. They sell stock they don't have, they have no integrity because they make promises they don't keep. They have no respect for their customers. </p>
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Please allow management to investigate this matter where after they will contact you to discuss this matter
Regards.
Rina Taute
Group Customer Service Advisor
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Please allow management to investigate this matter where after they will contact you to discuss this matter
Regards.
Rina Taute
Group Customer Service Advisor
Further to the above matter we confirm that the item was collected and we trust that you will b happy with you item.
We thank you for your support.
Rina Taute
Group Customer Service Advisor
Further to the above matter we confirm that the item was collected and we trust that you will b happy with you item.
We thank you for your support.
Rina Taute
Group Customer Service Advisor
