Pathetic customer service

<p>I bought a trojan set 2 July 2016 and was promised it would be assembled and delivered by the sales and admin manager .A staff member tried to con me out of R300 as he said he would assemble it i must pay R300 "at the back" when i went to the managers about this they said they do not charge and will assemble and deliver it 4 July .I received the items 4 July unassemled .I sent it back called Game trade route the same day they said they will return it the next day assembled .It was delivered the 5th unassembled again .I called game they said they would send someone to my home asked for directions .I then got a call from the sales manager who was rude to my husband because he answered my phone .When i took the call the sales manager went off about she will not have it assembled as that is not their policy when i tried to remind her of what she said she kept speaking over me .I told her we cannot speak at the same time and either she can talk or i can she listened to me and whe i finished asked in a sarcastic tone if i was DONE ! I told her i am a customer and i will not allow her to speak to me the way she is speaking and asked to speak to who she reports to as she was not interested in listening to me .She continued to shout and when i raised my voice she told me not to shout ! She eventually put the phone down on me while i was talking .When i called back the admin manager was shocked by her tone and apologised on her behalf for the way she spoke as the manager was standing next to her .Needless to say i am now stuck with boxes and need to pay additional money for assembly at trojan which game promised they would take care of .This is pathetic and they should close their doors if this is the way they treat paying custoimers .So disgusting , so pathetic I will never support Game trade route mall as this is unacceptable .</p>