Pathetic Customer Service

So 3 weeks ago I app**** for a Game store card and was advised by the consultant to apply for a once off finance card for whatever my purchase would potentially be. Game was so pathetic in their processing. First only one application was found but not complete leaving me to telephonically repeat the process after going in store to enquire why after a week I didn't hear from Game. Another week goes by and I repeatedly call to no avail. I call Game the Glen and zukisa advises game Southgate has been out of reach for a while due to telephone issues. She asks me to repeat the process and I refuse. She tried assisting and agreed that this was unacceptable. I spoke to Nolan at Southgate and he says he will find out what's happening and doesn't call me back. I get a call from Lungile telling me like a child carrying instruction. That both my applications was declined!!! 3 WEEKS LATER! TODAY'S technology is far too advanced to know an outcome three weeks later. Your service will never be recommended and I would rather pay triple the price elsewhere! Game I Hate You!