Pathetic and disgusting customer service at Games Gateway

As a frequent customer I am deeply disappointed at the attitude of the Staff and management of Games at the Gateway Mall. Everytime there is a sale be it online or media advertised whenever you go to Store they have no stocks. staffs will walk around aimlessly with a don't care attitude if you ask them for help they will ask someone else to help you and so the pass the buck game is played eventually you standing there looking the fool with no one to help you. The people in the pink shorts need to go back to the board room and relearn the concept that a customer is King and let me please stress this out loudly I am a cash customer I have spend hundred of thousand of Rands at Games and I always get treated like ****. There is never a time when the men or women in Pink are helpful to lend a hand if I need help I have to go to the promoter of other product and they offer genuine help even though they don't work for games. The C. E. O. Of games gateway need to wake up and smell the coffee he is loosing customers because now I have decided that I have had enough of bad attitude.Today I needed a defy Oven it was advertised online R3299 and to me that money the person in charge told me he has one in stock and I must drive to Nandi Drive to pick it up this literally ****ed me off I must drive around to pick up an advertised item that game has because they too flippant lazy to bring it to the store. I was so angry because he made us wait for 2 hours and then comes back to say that they can't do anything to help I must go to Makro and buy it.then why the hell do you have a store in gateway if you can help the customer. Your staff at Gateway is pathetic and so are the managers. They need to be retrained on how to treat customers. I am sick of Gateway Games. They are forever complaining at that store yet they won't do anything to change their attitude.