Pathetic After Sales Service on Fridge

in December 2015 I laid a complaint about a fridge purchased from GAME at Pavilion Mall.<br> Cooling would intermittently stop.I explained in detail, a technician was sent out.<br> <br> His response was the fridge was working perfectly.<br> 1 day later, the fridge stops cooling again, everything spoils.<br> <br> I contacted GAME, a thermometer was then placed in the fridge to monitor it.<br> Finally days later they confirm what Ive reiterated all along, that there is something wrong.<br> But then weeks go by with no response. Within this time I'm unable to use the fridge afraid everything in it will spoil again.<br> <br> Finally I then call GAME. I'm informed if they don't have the fridge in stock I must take a larger one and pay a difference.<br> Firstly, why am I supposed to pay anything if the fridge is guaranteed.<br> Secondly, a larger fridge would not fit in the space offered by the cupboards I have, hence the reason I bought the size I did.<br> I was informed I would receive a call back with a resolution.<br> Its been almost 2 weeks again and Ive heard nothing.<br> <br> The after sales service I have received from GAME is absolutely pathetic.<br> In all this time I have had no fridge.<br>