PATHETIC

I just entered the East London Beacon Bay store and experience was disgusting. Myself and my cousin have never been this disrespected ever.

I came into the store to buy a Hard Drive and asked the manager where are the hard drive I would like to see them and see rudely stated that they in the back and I can't seem them after I begged she then came out and showed it to me in this box that I couldn't examine the item in at which time I joked and said could i really ***** this thing in front of you. And I went on to tell her that the exact same item is R 699 at Hifi Corp so how does the price beat thing work once again she rudely stated that they must have the item in stock and she not willing to help me. I asked her for the T&C's and she went away for what seemed forever and I had enough and searched for her when I saw her laughing and standing around so I went up to her and asked her where are the T&C's she pointed at the the manager without saying anything. I spoke to him but he was just usleess as her.

I will never in my life step into a game nor will my family.

This is just a summary of what took place.

I just spoke to the area manager of the Eastern Cape who was quick and extremely pleasant with me. Maybe your staff especially the managers should take a note from him. If this is how managers treat their customers then I feel sorry for the staff.

I however would like to state the only reason I bought these 2 items was because there was a very nice coloured guy who assisted me I think his name is Brandon.

1. Item not on display 2. I had to beg to see it 3. Attitude from the manager 4. Not explaining the price beat 5. Not willing to assist