1 reviews | Active since May 2016
Pathethic service - Game Liberty Midlands Mall Pietermaritburg
Terrible and pathetic service received from the Game Liberty Midlands store in Pietermaritzburg. I went to purchase the DSTV explora and smart lnb combo which was on special. I waited about 30 minutes to be assisted and the person could not even help me, i waited another 10 minutes to be helped again. I was then advised that the smart lnb was out of stock and i could pay for the deal and fetch the lnb as soon as stock comes in. I was advised by the sales person that it would take a week. When i called them a week later the person who answered the call said that the salesperson had misinformed me and the stock would take another 2 -3 weeks to be delivered. If i was advised earlier I would have taken my business elsewhere and not bothered wasting my time with this store and its *********** staff. Utter disgrace, wont be shopping here again!! Really disappointed in this store!
We acknowledge receipt of your complaint and apologize for the poor service rendered to you. This is unacceptable and will not be tolerated.
We refer you to an email sent to you requesting more information and on receipt we will forward it to management for action and feedback to yourself.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint and apologize for the poor service rendered to you. This is unacceptable and will not be tolerated.
We refer you to an email sent to you requesting more information and on receipt we will forward it to management for action and feedback to yourself.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We confirm that management contacted you to discuss this matter and that you are prepared to wait for the store to arrive. The store will keep you updated on the progress.
We thank you for your patience in this regard.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We confirm that management contacted you to discuss this matter and that you are prepared to wait for the store to arrive. The store will keep you updated on the progress.
We thank you for your patience in this regard.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
